Privacy Policy

This policy covers the public Voxera Voice website and the live call demonstration you can request from it.

It does not cover personal data we process on behalf of a client inside an operated deployment. Where Voxera Voice operates AI voice agents for a business, that business remains the controller of its own customer data, and the processing is governed by the written agreement between us, including purpose, retention, sub-processors, security and deletion.

For the live call demonstration, we collect the mobile number you enter so we can place the call. During the call, we may collect and store the audio, transcript, and any details you share in conversation, including the words you speak and the context of your inquiry.

We do not offer user accounts or login access on the public website. This experience is built around a single demonstration call flow, not a member portal.

We use the phone number and call content to place the call, demonstrate the service, improve voice quality, review call handling, support customers, and maintain service records.

We do not sell your personal data. We also do not use the demonstration to build a separate advertising profile of you.

By submitting your number on the live call page, you consent to receive the demonstration call and to the processing of the number and call content for the purposes described above. The site is designed to follow the basic expectations of Indian privacy practice: clear notice, limited collection, purpose-based use, and reasonable security.

If the content of the call contains sensitive personal information, we treat it with the same care as the rest of the call record and retain it only as needed for the service and operational purposes described here.

Your business data remains yours. Voxera Voice may process it only to provide the operated service, maintain the operation, and meet the responsibilities set out in the written agreement with the business using the service.

We do not treat customer data as a separate proprietary asset of Voxera Voice. Any broader use of de-identified or aggregated information for service improvement requires the written agreement and privacy terms that apply to that deployment, and it is not a general website promise.

We limit access to call records, transcripts and operational data to the people who need them to run your agents and support the service. The business whose data is being processed remains the owner of that business data, and Voxera Voice process it under the written service agreement and applicable privacy terms.

We use third-party providers to support website operations, calling, storage and other platform functions where that is necessary to provide the service. Where retention, deletion, sub-processors or security obligations are defined for a deployment, those are set out in the relevant agreement rather than assumed by this public page.

This website describes the privacy practices for the public site and demonstration flow. It does not make a standalone DPDP certification claim or a general statement of full compliance beyond the privacy practices and contract terms actually in place. The applicable contract and privacy documentation remains the source of truth for operational and legal obligations.

We keep demonstration call records only as long as reasonably needed for the demonstration, support, compliance, and service-improvement purposes of Voxera Voice. Access is limited to the people who need it to operate the service.

We may share data with service providers that help us operate the website, place calls, store records, or run analytics, but only for those operational purposes.

If you do not want us to call your number or store the call content, do not submit the form. If you need a record removed or corrected, contact us at [email protected].