Voxera Voice
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Education

AI Voice Agents for Admissions

Custom AI voice agents that answer parents in their language, screen eligibility, book counselling sessions and cut no-shows with WhatsApp reminders. Built for your institution, run by us, through the season and after hours.

Where it breaks

Admissions season, after the front office closes.

A parent who could not get through on the third attempt does not call again. A family waiting for a promised callback forms the same quiet judgement. Trust is decided in the gap between the first question and the next clear response.

The failure isn't carelessness. It's arithmetic: enquiries arrive in a concentrated window, in several languages, mostly outside the hours a counselling team can staff, and the follow-up that decides whether a booked session is actually attended competes with the next day's enquiries for the same people's attention.

Where revenue leaks

Every lead you don't reach in time is money you've already spent.

You paid for every enquiry, through portals, ads, campaigns and your website. These are the moments where they quietly go to waste.

Three inquiries arrive at onceWhat happens todayTwo wait, and one calls someone elseWith Voxera Voice agentsAll three answered in seconds
An enquiry comes in at 9 PM, or on SundayWhat happens todayIt has gone cold by Monday morningWith Voxera Voice agentsCalled the moment it arrives
The lead speaks Marathi, or switches mid-callWhat happens todayThe conversation stallsWith Voxera Voice agentsHandled in their language
No answer on the second attemptWhat happens todayOften the last attempt, though the lead never said noWith Voxera Voice agentsFollowed up by call and WhatsApp until it books, enrols or says no
The lead reads WhatsApp but never answers callsWhat happens todayMore calls that go unansweredWith Voxera Voice agentsMoves the conversation to WhatsApp
Admissions season. Launch week.What happens todayResponse time slips exactly when enquiries peakWith Voxera Voice agentsSame response time at any volume
Booked, but didn't show upWhat happens todayRarely followed upWith Voxera Voice agentsReminded before, followed up after
Every conversation recorded in your CRMWhat happens todayPartial notes, when there's timeWith Voxera Voice agentsEvery call and message written back, live

None of this shows up in your reports. A lead nobody followed up leaves no record of what it was worth. The Lead Leak Audit shows you the number.

What we run

  1. Reach every parent

    Admissions calls answered in the language the family starts in, at the hours parents actually call: evenings, weekends, and through the season. Enquiries from Instagram and Facebook lead forms and your website are called within seconds when delivered through your connected CRM or agreed integration. Last season's enquiries and unworked lists are re-contacted through campaigns you approve.

  2. Screen eligibility from live data

    Programme of interest. Board and stream. Current class or last qualification. Eligibility against your criteria. City and travel distance. Fee-band awareness. Whether the caller is a parent, a student or a relative, and who decides. Quotes live seats, batch dates and current fees for each programme.

  3. Book the counselling session

    Counselling sessions booked directly into your counsellors' calendars against real availability, matched to programme where you route by specialisation. Anything about scholarships, fee concessions, management quota or a specific admission decision goes straight to your team. We don't answer those.

  4. Reminders and no-show recovery

    Confirmation on booking. Reminder before the session. Recovery contact on a no-show. After counselling, follow up on the next step: application started, application completed, or reconnecting with families who go quiet. Confirmations and reminders go out on WhatsApp with the counsellor's name, time, address and anything the family needs to bring.

  5. Improve every week

    We update your agents when your fees, dates, seat availability or programme details change, during the season rather than at the next quarterly review. We review calls that went badly and correct the handling. In season, the review cadence tightens, because the cost of a bad week is higher.

What we capture

Programme and stream of interest · board · current class or last qualification · eligibility against your published criteria · city and travel distance · fee-band awareness · relationship of caller to student · decision-maker · preferred counselling time · language of the conversation · source of the enquiry

The exact field list is set with your admissions head during deployment, against your structure, not a generic template.

Where it goes

Your CRM or admissions system, in your fields. Your counsellors' calendars. A daily summary to your admissions head. Escalations to a named person by your rules, immediately.

If you run admissions

Your counsellors aren't slow. They're rationing, taking the inquiries that arrive while they're free, because that's what a season allows. What that costs never shows up anywhere, because a family nobody called back leaves no record of having been worth calling back.

What changes: every enquiry gets a first response at the hours parents actually call, eligibility lands in your fields before a counsellor opens the record, and follow-up calls happen only when they're worth making, within the call limits you set. Reminders and no-show recovery help families attend counselling; after the session, follow-up tracks application starts, completions and families who go quiet.

What we report is what you'd otherwise have to chase: time to first response, eligibility captured, counselling sessions booked, sessions held, follow-up cycles completed.

Same agent system, configured for each institution.

The playbook differs. The service doesn't: custom agents, run and improved every week, with the same reporting.

Book a Lead Leak AuditHow it works →

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